IT Support

As an IT support professional, I have amassed extensive experience and expertise in delivering technical assistance and resolving various IT issues. With a Bachelor’s degree in Web Programming and Security from Chiang Mai Rajabhat University, I have actively contributed to bolstering the IT infrastructure of educational institutions in Thailand.

During my tenure as a Computer Technical Officer at International College, Chiang Mai Rajabhat University, I adeptly identified and resolved network glitches, ensuring uninterrupted LAN and WLAN connectivity. Moreover, I provided comprehensive IT support for an array of devices, including computers, printers, copy machines, and computer labs. Beyond day-to-day troubleshooting, I played a pivotal role in advising on prudent IT equipment acquisitions, offering valuable insights on PCs, laptops, meeting room design, and computer labs configuration.

Prior to my position at International College, I served as a Computer Technical Officer at Upper Northern Research Administration Network, Chiang Mai University. Here, I refined my troubleshooting prowess by skillfully addressing network issues and providing proficient IT support for computers, printers, and peripherals. Furthermore, I contributed to informed decision-making by providing consultative guidance on IT equipment purchases, with a focus on optimizing technology infrastructure.

My skill set encompasses a wide range of IT competencies, including proficient installation and troubleshooting of software such as Microsoft Windows, Microsoft Office, and Adobe Creative Suite. I am well-versed in establishing and resolving network configurations to ensure seamless connectivity. Additionally, I possess hands-on experience in rectifying computer hardware issues, performing upgrades, adeptly configuring meeting room equipment, and managing audio and video systems.

With a proven ability to work resourcefully with limited resources and a proactive approach to mastering new technologies, I am confident in my capacity to adapt and excel in dynamic IT environments. Moreover, my robust problem-solving acumen and unwavering attention to detail enable me to deliver efficient and dependable support, guaranteeing the smooth operation of IT systems.

Overall, my extensive work experience, coupled with my proficiency in diverse IT domains, positions me as a dependable and knowledgeable IT support professional. I am enthusiastic about leveraging my skills to contribute to organizational success by providing exceptional technical support and devising innovative IT solutions.Please let me know if you require any further information or have any additional questions.

Please let me know if you require any further information or have any additional questions.