Khachapon Thonglert
- khachaponx86@gmail.com
- Frankston VIC Australia
As an experienced IT professional and Business Development Manager with over 10 years of experience, I excel in web development, IT support, and product management. I bring expertise in PHP, MySQL, CSS, WordPress, Elementor, and Crocoblock JetEngine. Additionally, I manage product sourcing, market research, and supplier negotiations, while creating multimedia content with Adobe Creative Suite and Premiere Pro, and handling live streaming via OBS Studio. My combination of technical and business skills enables me to drive both product development and market success.
EDUCATION
- Bachelor of Science in Web Programming and Security, Chiang Mai Rajabhat University, Thailand, 2012
- Master of Engineering in Computer (Incomplete), Chiang Mai University, Thailand, 2016
Co-founder and Business Development Manager
Nakhon Klang Engineering Co., Ltd (Thailand) : Jan 2017 – Present
- Spearheaded product sourcing initiatives, identifying new products, analyzing competitors, and negotiating with local and international suppliers to secure optimal pricing and favorable terms.
- Managed procurement operations, including researching and selecting cost-effective shipping methods, exchange rates, and payment solutions.
- Collaborated with the Finance and Accounting departments to ensure seamless financial transactions, payment processing, and budgeting for product imports.
- Developed and executed successful marketing campaigns for new products, crafting promotional materials, writing product descriptions, and managing digital presence.
- Produced engaging video content and promotional graphics using Adobe Creative Suite tools, enhancing brand visibility and customer engagement.
- Conducted in-depth market research, analyzing competitor strategies to ensure that products maintained competitive advantages.
- Oversaw product branding, marketing strategies, and customer acquisition efforts, contributing to overall business growth.
Founder: Whatsoncm.com
June 2024 – Present
- Developed and launched a multi-language website (Thai, English, Chinese) that reviews attractions and tourist destinations in Chiang Mai.
- Created and managed content, including written reviews and engaging short videos on TikTok, Instagram, Youtube and Facebook to promote Chiang Mai’s attractions.
- Strategized content production, marketing, and outreach to grow an online presence and attract diverse audiences.
- Collaborated with local businesses and tourism boards to highlight unique attractions and events in Chiang Mai.
Front of House
Frankston Thai Takeaway (Australia) : Mar 2023 – Present
- Provided excellent customer service by managing reservations, seating guests, and taking orders through various channels (in-person, phone, and online).
- Delivered food and beverages to tables and ensured diners had a pleasant dining experience.
- Processed payments and managed guest billing, contributing to smooth operations in a fast-paced environment.
- Assisted in maintaining cleanliness and organization within the restaurant, promoting a welcoming atmosphere for customers.
Cook
Soul Origin (Australia) : Mar 2023 – Dec 2023
- Prepared and cooked a variety of meals following standardized recipes and set menus.
- Ensured compliance with kitchen hygiene and safety standards, maintaining a clean and organized workspace.
- Collaborated with the kitchen team to streamline food preparation processes, contributing to efficient service during busy periods.
- Stayed updated on new cooking techniques and food presentation trends to enhance the quality of dishes.
Computer Technical Officer
International College, Chiang Mai Rajabhat University (Thailand) : Aug 2014 – Jan 2023
- Developed websites using PHP, SQL, CSS
- Developed websites using WordPress Using Elementor and Crocoblock JetEngine.
- Troubleshot and resolved network issues, including LAN and Wireless LAN.
- Hardware and software maintenance, including installing Microsoft Windows and other applications, and fixing computer hardware
- Provided IT support for computers, printers, scanners, copy machines, and computer labs.
- Consulted on IT equipment purchases, including PCs, laptops, meeting room design, and computer labs design.
- Designed graphics using Adobe Photoshop, Illustrator, InDesign, Premiere Pro, and Canva.com.
- Managed live streams using OBS Studio.
- Managed digital signage content and devices.
- Taught Basic of Microsoft Excel, Basic of Microsoft Word, Basic of Canva
Computer Technical Officer
Upper Northern Research Administration Network, Chiang Mai University (Thailand) : Apr 2013 – Jul 2014
- Developed websites using PHP, MySQL, and CSS to support research administration needs.
- Provided IT support for various devices, including troubleshooting network issues and maintaining hardware and software for the office.
- Supported IT purchasing decisions and helped design computer labs and meeting rooms to improve overall efficiency.
Web Developer
RAKDEERAKDEE Part., Ltd. (Thailand) : Apr 2011 – Feb 2012
- Developed websites using PHP, MySQL, and CSS for various clients, ensuring a high standard of functionality and user experience.
- Addressed and resolved LAN/WLAN network issues, providing technical support to internal teams.
SKILLS
Business Development & Management
- Product sourcing, market research, and competitor analysis
- Supplier negotiation (local and international), pricing, and payment terms
- Import management, logistics, and cost-effective shipping solutions
- Marketing strategy, campaign creation, and brand management
- Collaboration with Finance and Accounting for budgeting and financial transactions
Web Development
- Proficient in PHP, MySQL, and CSS programming languages
- Experienced with WordPress, Elementor, and Crocoblock JetEngine at an upper-intermediate level
- Website troubleshooting, maintenance, and optimization
IT Support & Technical Expertise
- Hardware and software maintenance for both PC and Mac operating systems
- Microsoft Windows installation and troubleshooting
- IT support for devices such as computers, printers, scanners, and copiers
- Network setup and troubleshooting (LAN and Wireless LAN)
- Digital signage management and live streaming support using OBS Studio
Graphic Design & Multimedia
- Intermediate skills in Adobe Creative Suite (Photoshop, Illustrator, and InDesign)
- Pre-intermediate video editing skills with Adobe Premiere Pro
- Content creation for marketing campaigns and product branding
- Live streaming setup and management using OBS Studio
Data Analysis & Visualization
- Elementary knowledge of Microsoft Power BI for data analysis and visualization
- Experience in creating basic reports and dashboards to assist decision-making
Software Proficiency
- Microsoft Office (Word, Excel, PowerPoint) at an intermediate level
- Canva for graphic design and quick content creation
CERTIFICATES
- Huawei ASEAN Academy Upskill & Reskill training: ROADS to 5G Services, ICT Market Trend and Business Innovation, ROADS to IoT Service, ROADS to Cloud Service Completed: 13 July 2021
- Digital Economy Promotion Agency, Thailand and AIPEN Studio Power Class “Data Analytics & Data Visualization with Microsoft Power BI Bootcamp” Completed: 10 October 2022
- Google Data Analytics Professional Certificate (in progress)
- Google Cybersecurity Professional Certificate (in progress)